Need for an Order booking tool for your business
By Nivedita Verma for Radius360x
What is an order booking tool?
Order booking tool is an application that allows your customers to place orders to you through your sales rep. This can automate and streamline the order booking process. This tool is a shift from a traditional order-taking process to a smart technology-powered automated order booking system.
Selling goods/services is the core survival activity of any business. Processing the orders should go as smoothly as possible to keep the business moving in the right direction. Order Booking tools help you fasten the process to match the pace of your ever-growing workflow with your orders.
Benefits of an order booking tool
The traditional order booking process has a lot of disadvantages such as- manual errors while taking orders, communication gaps between the employees in the order processing chain, issues with inventory visibility, not being operational 24/7, etc., and these disadvantages can seriously harm your reputation in front of your customers eventually harming your revenue.
To overcome these obstacles, technology was incorporated in the order booking process to make automated order booking tools that help streamline the process, giving a satisfactional customer experience.
Below listed are some benefits of order booking tools:
- Saves valuable time: Time is the most crucial when it comes to running a business and order booking tools save a lot of time so that your employees can focus on important tasks. It will automate your order booking process from taking the order to billing and invoicing. This gives your sales reps more time to focus on making sales.
- Customized product catalogs: An order booking tool helps the sales rep produce a customized product catalog for each customer. They won’t have to carry or courier a traditional product catalog every time a customer asks for information. With the order booking system, digital and personalized catalogs can be created for your customers.
- Reduces operational cost and manual errors: An order booking tool saves you labor costs. It also reduces the risks of errors that may occur while taking orders manually. Order booking tools make your ordering and selling process paperless, saving you from the hassle of physical documentation and costs on paper.
- Centralized data storage: All the data is stored in one centralized repository and can be accessed whenever needed. All the relevant customer and sales information stored together makes the access and analysis easier for the sales reps. This also helps in making data-driven decisions that can benefit your business.
- Always informed with real-time updates: Businesses can get meaningful insights on their current state with the real-time payment and product updates feature of Order booking tools. This also helps the decision-makers and problem solvers to react quickly to any problem that may arise while processing orders.
- Ease for Sales Reps: With all other sales functions automated, sales reps can make sales and increase conversions. They can spend their time researching prospects with the Order taking tool handling the sales procedure’s time-consuming tasks like Order history, Order guides, Call scheduling, etc.
Switching from traditional order booking to a technology-based order booking tool can help you get an edge over your competitors and leverage technology for increasing your sales. Help your sales team deliver better results for your company by investing in an order booking tool.
Get a demo with us today!
Our software- Radius360x is a sales automation and order booking tool which will benefit your business by saving time and costs, improving efficiency, and providing better customer service. Get a demo with us today to learn more about how we can help you.
